Purchases made after 2pm EST will be packaged and shipped the following business day (Monday-Friday). Purchases made on Saturday, Sunday, or Friday after 2pm EST will be packed and shipped the following Monday.
Standard shipping in the U.S. is via USPS and generally takes 3 to 6 business days (Monday-Friday) to arrive after being packaged and shipped. For even faster delivery, domestic customers have the option to upgrade to UPS 2nd Day Air or UPS Next Day Air for a fee.
There are additional shipping fees for international orders (depending on location, order size, and weight) which are calculated and shown during the checkout process. Orders are shipped via USPS International First Class, DHL, or UPS, and generally take 3 to 6 business days, or 7 to 20 business days (Monday-Friday), depending on the location and the selected shipping preference.
If you place an order from a country outside of the United States you may be subject to applicable customs, import duties and taxes, which are the sole responsibility of the buyer/receiver. Additionally, the order may be subject to applicable customs inspections and holds which may cause a delay and are the responsibility of the buyer/receiver to resolve. In partnership with our shipping carriers, we also offer a "Duties Prepaid" shipping option which will prevent any unexpected customs fee or hold. For more information, please email email@example.com.
Please note that orders with invalid / incorrect shipping addresses submitted during checkout may be returned to sender by the postal service. In these instances, we will reach out to the customer to receive the correct shipping address and coordinate with our carrier to revise the shipping address in order to immediately attempt to resend the package; we reserve the right to apply a $6 fee for additional attempted deliveries to cover, in part, our costs of re-sending the package. We are not responsible for any packages that may be stolen or lost after a verified delivery by the local post office.